Privacy Policy

Last updated: 8-12-2020.

The website www.virtualofficedordrecht.nl and the linked internet services are made available for you by Virtual Office Dordrecht (hereafter: Virtual Office Dordrecht or ‘we’), statutory based in Dordrecht and registred at the Chamber of Commerce under the number 73884472. In relation to protecting your privacy, the following policy applies. We guarantee as far as possible the protection of the privacy of all visitors of this website. That means that we also expect a maximum effort from our cooporation partners by guarding personal data. Below you can read which personal data we process, what we do with this information, within which legal framework this happens and what you can do when you have questions. We collect nor use information for other purposes than de purposed as described in this privacy policy, unless we have the permission in advance.

Processing of personal data
We process the following personal data:

First- and last name We use your first and last name, so we can address to you in a more personal way.
E-mail address We use your e-mail address for confirmations, general questions or marketing purposes, only when you give concrete permissiong fort his
Phone number Only in case of emergency questions, we will use your phone number.
Address and residence We use your address and residence for the delivery of ordered products.
IP-address Through your IP-address, we can identify that you are not a robot..

We save your information until one year after you gave permission to process your personal data. In case you do not appreciate that we process your personal data, you can report this by written mail to Virtual Office Dordrecht to the attention of our address registration Vissersdijk Beneden 70,
3319 GW Dordrecht or per e-mail to office@virtualofficedordrecht.nl, with the subject ‘Address registration’. We will then let your data be blocked. Keep in mind that when you withdraw your permission, we can not guarantee optimal fulfilment of our services. Do you have complaints about the processing of your personal data? Contact the authority of personal data.

View/change/delete/request your information?
Do you want us to view/change/delete/request your information? In that case, send an e-mail to our e-mail address. You can also do this by a written mail to: Vissersdijk Beneden 70, 3319 GW Dordrecht. We comply within 7 workdays to your request.

Safety of storage of your personal data
The forwarding of personal data through the website happens to a secured connection. The obtained information will be saved on our own protected servers, or on the service from a third party. We will not combine this information with other personal data that we have in our database.  We take technical and organizational measures to prevent the loss of data or unlawful processing (such as attacks). We therefore guarantee an appropriate security level.

Data recording and insight for third parties
The website makes use of services of third parties, to make the website operate optimally. This concerns the following providers:

  • iXL Hosting B.V.: Galvanistraat 117, 6716 AE, Ede, www.ixlhosting.nl.
    Function: hosting of the website.
    Data: everything that is implemented, except for passwords.
  • FISAP Group BV (Webmyday): Daltonstraat 65b, 3316GD Dordrecht, www.webmyday.nl.
    Function: analyse and optimize the website.
    Data: everything that is implemented, except for passwords
  • Venture Qapital B.V. (Icons): Laan der Verenigde Naties 325, 3318LA Dordrecht, www.icons.nl.
    Function: hosting of the website.
    Data: everything that is implemented, except for passwords
  • Hotjar Ltd.: St Julian’s Business, 3, Elia Zammit Street, St. Julians , Malta, https://www.hotjar.com/
    Function: analyse websites
    Data: IP-address and visitor behaving.
  • Amazon Web Services : Seattle, Washington, Verenigde Staten, www.aws.amazon.com
    Function: Back-up location of the website.
    Data: everything that is implemented, except for passwords
  • Alphabet Inc. (Google Analytics): Mountain View, Californië, https://analytics.google.com
    Function: analyse websites
    Data: IP-address and visitor behaving.
  • Mollie B.V.: Keizersgracht 313, 1016EE, Amsterdam, www.mollie.com.
    Function: payment guarantee for the webshop.
    Data: payment data, IP-address, in some cases first name, last name and address information.

Privacy policy of other websites
Our website included links of other websites. However, we are not responsible for the privacy policy of other websites or organizations. For more information, we would like to refer to the concerning companies.

Modification
We check regularly whether we comply with the privacy policy. We keep at all times the right to change our privacy policy. However, on this page you will always find the most recent version. We recommend you to regularly check our privacy policy at this website.

Do you have questions regarding our privacy policy?
Send an e-mail to our e-mail address when you have questions about your data or in case you want to change it. Our customer service is happy to assist you.